The service at prime comfort is extremely exceptional, first called in to enquire about a new wheelchair. I was shown a couple that would suit my needs. I was given lovely treatment. Put at ease. When someone see's you for the first time and they can pinpoint what you need. You know they have taken the time to listen to what you have to say. Claire spoke to me and my husband. Once we had decided on the chair I liked. She went out of her way to keep the chair for 24 hours to make sure I got the exact one I looked at and tried in the shop. Excellent customer service, 100% recommend these guys to a few people. Always there on the phone or in store even if it's just for a chat. Really pleased with the service and would not go anywhere else. The other customers of Prime comfort are also friendly and willing to talk to you. It feels more like a place for you to get care than a place to get any of your mobility or medical needs. Thanks to these guys I have now got a new sense of freedom.